Privacy Policy

Effective Date: December 01, 2024

At BookMe, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use the BookMe mobile application (the "App"). By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information:

  • Name, email address, phone number, and other contact details.
  • Payment information, including credit card details (processed securely by third-party payment processors).
  • Profile information such as your preferences and settings.

1.2 Usage Information:

  • Details of your interactions with the App, including bookings, cancellations, and reschedules.
  • Device information, such as your IP address, operating system, and browser type.
  • Usage patterns and preferences related to the App.

1.3 Location Information:

  • With your consent, we may collect location data to recommend nearby service providers.

1.4 Cookies and Similar Technologies:

  • We use cookies and similar technologies to enhance your experience and analyze usage trends.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To facilitate appointment scheduling and payment processing.
  • To connect you with service providers and share relevant details of your booking.
  • To personalize your experience by tailoring recommendations and features.
  • To send notifications about appointments, updates, promotions, and offers.
  • To improve the functionality and security of the App.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: To ensure bookings are processed and appointments are fulfilled.
  • With Third-Party Payment Processors: To securely handle payments.
  • For Legal Obligations: When required to comply with laws, regulations, or legal processes.
  • With Your Consent: In situations where you have explicitly granted permission.

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications.
  • Restrict or object to certain data processing activities.
  • Request a copy of your personal data in a portable format.

To exercise these rights, contact us at the information provided below.

7. Children's Privacy

The App is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you, and your continued use of the App indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: