Privacy Policy

1. Information We Collect

1.1 Personal Information

• Full name, email address, phone number, and other contact details.
• Payment details (processed securely by third-party payment processors).
• Profile details such as your preferences and settings.

1.2 Usage Information

• Booking activity (appointments, cancellations, reschedules).
• Device information (IP address, device model, operating system, browser type).
• In-app behavior, usage patterns, and preferences.

1.3 Location Data

• With your consent, we may collect location data to recommend nearby services.

1.4 Cookies and Similar Technologies

• We use cookies and similar technologies to improve user experience and analyze trends.

2. How We Use Information

We process your data to:

• Facilitate bookings, payments, and communication with service providers.
• Deliver personalized recommendations and improve user experience.
• Send essential notifications (e.g., booking confirmations, reminders).
• Provide promotions, offers, or updates (if you opt in).
• Enhance app functionality, security, and performance.

3. Sharing of Information

We may share information in these circumstances:

• With Service Providers: To complete bookings and provide requested services.
• With Payment Processors: To securely process financial transactions.
• With Third-Party SDKs: For analytics, crash reporting, and notifications.
• For Legal Compliance: When required to comply with laws, regulations, or legal processes.
• With Your Consent: When you explicitly authorize sharing.

We do not sell or rent your personal data to third parties.

4. Third-Party Services

The App integrates with third-party services, which may collect data to identify you:

• Firebase (Google) – authentication, analytics, crash reporting, push notifications.
• Google Analytics – app performance and usage insights.
• AdMob (Google) – advertising services (if enabled).
• Tap Payments / Stripe (or your chosen payment provider) – secure payment processing.

We encourage you to review their respective privacy policies for more details.

5.Data Retention

We retain your information only for as long as necessary to:

• Provide services and maintain your account.
• Fulfill legal, regulatory, or contractual obligations.
• Resolve disputes and enforce agreements.

When data is no longer required, it will be securely deleted or anonymized.

6. Data Security

We implement industry-standard technical and organizational measures to safeguard your information. However, no method of storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your region, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your personal data.
• Restrict or object to certain data processing.
• Request a copy of your data in a portable format.

How to Request Data Deletion

To request account deletion or removal of your personal data, please email us at contact@appbookme.com with the subject line: “Data Deletion Request – BookMe (com.appbookme)”.

We will verify your identity and process your request within 30 days, unless a longer period is required by law.

8. Children’s Privacy

The App is not directed to children under 18. We do not knowingly collect or process personal information from minors. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

9. External Links

Our App may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party sites.

10. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated within the App or via this page. Continued use of the App after updates indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: